Auditing, Monitoring & Effectiveness

It’s time to Audit your service but your looking at the files on your desk/office thinking where do i start, its one of them jobs that’s on the list but keeps getting moved time and time again.

Sound Familiar? Auditing is no small task and with the service/homes in full operation day to day auditing can seem like of them jobs that just gets in the way. However, conducting regular audits is a fundamental aspect of your business. Implementing systems and structure to monitor such tasks overall will ensure you are effective in the delivery of your objectives and your ambition to sustain quality services.

 

£29.99

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Description

It’s time to Audit your service but your looking at the files on your desk/office thinking where do i start, its one of them jobs that’s on the list but keeps getting moved time and time again.

Sound Familiar? Auditing is no small task and with the service/homes in full operation day to day auditing can seem like of them jobs that just gets in the way. However, conducting regular audits is a fundamental aspect of your business. Implementing systems and structure to monitor such tasks overall will ensure you are effective in the delivery of your objectives and your ambition to sustain quality services.

Lessons & Topics Include

An Introduction to a Total Quality Management System

  • The importance of a Total Quality Management System
  • The principles and understanding of a Total Quality Management System
  • Producing a Total Quality Management System

Planning to Effectively Audit your Service

  • The planing & contents of an Audit
  • Audit sequence & role of an Auditor
  • Audit competence & objectives
  • The Do’s & Don’ts of Auditing
  • The Scope of Auditing
  • The Do’s & Don’ts of Auditing

Monitoring Systems In Your Service

  • Updating of Documents and Reducing Risk

Effectively Analysing and Monitoring your Data 

  • Auditing Techniques & Implementation of Action Plan

Identify Gaps in the Total Quality Management System

  • Non-Conformity and the 5 Why’s

Monitor the effectiveness of corrective actions applied to action plans

  • Recording Evidence
  • Delegation
  • Know your own Strengths & Weaknesses
  • How your data is used by the CQC (Care Quality Commission)

Duration: We recommend 90 minutes plus to effectively retain the information, you can also stop and continue the course at any point after purchasing.

This course is targeted at any individual who holds a senior level and upwards but does not restrict being used by others.

Knowledge Quizzes throughout & PDF certificates issued upon completion

1 review for Auditing, Monitoring & Effectiveness

  1. helencook

    I would highly recommend this course for all management staff in any care setting. It really highlights the need for all the auditing that is required. I have worked in the care sector for over 25 years and this piece of training has highlighted that some of my processes are in need of review.

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